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MICJ
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Phishing

I tried to report a phishing email by emailing phishing@virginmedia.com but the mail was returned as undeliverable. I then tried to contact VM via the contact link on the website but this generated an error every time I tried. Not very responsible in this security sensitive age. Anybody else experience similar?

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Re: Phishing

Hi Micj,

 

Thank you for reaching out to us Via our community.

 

 

I am sorry to hear you have been unable to send us a phishing mail and unable to use the contact us option.

 

In regards to the contact us link, this is currently down and this has been raised as a priority with our IT team.

 

With the phishing@virginmedia I have checked this and it is working OK, can you try with a different email to see if it works.

 

Many thanks

 

Paul.

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Very Insightful Person
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Re: Phishing

Was the reason for the email being undeliverable given as Spam Content Found?

  • Yes ― then Virgin Media's spam filters have already been updated to flag these message as spam. If these spam messages continue to arrive in your Inbox then check your Spam Settings ; default setting is Move message to Spam folder
  • No  ― then post the complete undeliverable message
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MICJ
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Re: Phishing

Thanks. Unfortunately I have now deleted the offending item.

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Re: Phishing

Thanks for trying to report it MICJ, it's appreciated.

 

Regards,

 

Lisa

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