on 14-02-2023 19:51
Could someone please confirm if the following number is a genuine one to receive a text from VM please:
+07445576xxx
And more importantly if this is a genuine support number: 08009522xxx
It would be helpful if VM published a list online so that it came up in searches.
[MOD EDIT: number edited in case it's an innocent number being spoofed]
on 14-02-2023 22:14
Support number is 0345 454 1111
You cannot rely on any number displayed but caller-id, the numbers are so easy to spoof. So do not ever assume who is calling you.
on 15-02-2023 07:50
Thanks, at this point I'd like to know if that specific 0800 number is genuine. It ends 276.
15-02-2023 10:30 - edited 15-02-2023 10:32
@Baino1 wrote:Could someone please confirm if the following number is a genuine one to receive a text from VM please:
+07445576xxx
And more importantly if this is a genuine support number: 08009522xxx
It would be helpful if VM published a list online so that it came up in searches.
Not a lot of use as:
1) These mobile calls/texts are usually from technicians, of which VM has thousands.
2) It gives the scammers a list of numbers they can easily clone to make scam calls that make innocent customers like you think they are genuine.
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on 16-02-2023 10:44
H there Baino1,
Thanks for your post and welcome to the community.
Can I ask regarding this, what were the calls regarding?
As @nodrogd advised, potentially the 07 number could be a technicians number.
Let us know,
on 16-02-2023 19:08
Thanks, regarding a home move. Called the number in the text without thinking. The move date in the text was correct so I think it's fine. Just surprisingly hard to confirm. Chatgpt thinks it's legit 😄
on 17-02-2023 19:38
Hi @Baino1,
Thanks for coming back to us. If the information in the text was correct, then this was most likely one of our technicians providing the information. 🙂
If you do have any queries about your home move, please get in touch by calling our team on 150/ 03454541111 for further assistance.
Let us know if we can help with anything else.
Thank you!