I recieved an email from virgin media on saturday (email@example.com) saying a not for profit security company virgin media work with has detected a AZORult on one of my devices on my network.
There was no mention of loging in or any attempt to harvest details just advice on what to do, so i run windows defender and malwarebytes on all my devices and nothing shown up ? So i contacted virgin media by phone and spoke to a chap who sounded indian and he insisted the email was a spoof and not from virgin media.
Hi, Thanks for replying, this is now resolved, i recieved a letter from virgin media with the same malware warning so it was a genuine alert even though the telephone operator said it wasnt.
My son had been hiding and deleting the threats that the antivirus was finding so i wouldnt stop him downloading his computer game stuff!! Anyway i fresh installed windows and wiped the computer and give the boy a stern warning about the dangers of the internet ! Thanks.