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NTLWORLD email hacked

Alanmck
Joining in

Hi I'm not a VM customer anymore and have old NTLWORLD email that I rarely use but sill have some things connected to it. 

Was hacked on Monday and unable to access account via Web to delete accoubt or change password. 

 

Can someone tell me how to delete account?

Thanks 

2 REPLIES 2

John_GS
Forum Team
Forum Team

HI @Alanmck 

Thanks for posting and welcome to the community.

I'll send you a PM now to assist further.

best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

John_GS
Forum Team
Forum Team

Hi @Alanmck 

Thanks for joining me on PM. 

Just to update the thread, this was sorted via our IT team.

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill