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sandradiamond
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My ntlworld email has been hacked

Can i save any of my files and how do i shut down the account ? 

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MissPasko
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Re: My ntlworld email has been hacked

Oh dear, that is worrying.

First follow all the steps in this guide

https://www.virginmedia.com/help/virgin-media-mail-my-email-has-been-hacked

Then check all your devices for malware.  After everything is secure, come back and we can advise you on the next steps.  Good luck.


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