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Sham123
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My customers can't visit my restaurants websites

All my business websites are blocked from all virgin devices and networks, I'm confused because we are an established indian restaurant for 14 years now and have never been blocked by any company because we only sell food, my restaurants websites are https://saffronwatford.co.uk https://saffronwatford.com and https://order.saffronwatford.co.uk for direct orders, everything is blocked by virgin since 28/06/2019 when we noticed because of customers complaining our website is not working for them and on one occasion virgin even asked someone to verify age because this website is over 18, my question is doesn't anybody check before the block or do they block because they see high traffic and just do it to disrupt businesses and put them at a loss? Virgin if you haven't unlocked yet I suggest you visit my website I'll send you some free food thanks 

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jpeg1
Trouble shooter
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Re: My customers can't visit my restaurants websites

Both sites worked for me, looks very appetising and I'm sad to be outside your area. 

It sounds like you may have wrongly been registered as an adult site and therefore blocked by child safety settings. Hopefully someone who knows how this can be corrected will answer.

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Superuser
Superuser
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Message 3 of 4
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Re: My customers can't visit my restaurants websites

If Web Safe was blocking access to the website then it is no longer doing so (AFAICS).
2019-06-29.jpeg

Look elsewhere for the cause of the age verification prompt as this would not have come from Child Safe.

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Trouble shooter
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Re: My customers can't visit my restaurants websites

Speak to your website hosting company. They may be able to suggest the reason for any blocking.

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