on 10-03-2022 20:38
Hello,
it says I’ve missed my payment this month but I have proof on my bank statement that I have paid you bill this month on the 3rd March.
Can anyone help me. I cannot find an email or number to contact anyone to speak too.
on 10-03-2022 21:08
'it says I’ve missed my payment this month but I have proof on my bank statement that I have paid you bill this month on the 3rd March. '
Can you explain what 'it' is in this context. Difficult to answer without a clear description of the issue.
Worth noting that there are many scam emails and texts doing the rounds claiming payments have been missed.
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on 12-03-2022 09:32
Hi Kathleentanton,
Thanks for posting and sorry for any confusion regarding your bills.
Are you able to elaborate on what Graham_A has asked?
Have you signed in online here to check your bill breakdown/ charges and ensure everything is up to date?
Alex_Rm