Missed calls from our landline but no calls made

[Andyjenk3]

We have had 3 calls in 3 days from people who say they missed a call from our number. One actually read out the number he had - which was ours! We have not made any calls at all! Any suggestions?

[Andyjenk3]

We do not use the landline very much (mainly for incoming) and I have not noticed and my partner has not said. I will ask.

As I said, I will cancel the appointment if these calls stop.

[Lee_R]

Thanks for getting back to me @Andyjenk3

Please do keep us informed how things go.

Regards

Lee

[Andyjenk3]

We are having fewer calls of this type so hopefully it will die away. I will cancel the engineer's visit. I can always request one later if the problem persists.

[Paul_DN]

Hi Andyjenk3,

Thank you for the update, if you do wish to make another appoint later we will more than happily help you with this.

Regards

Paul.

[Andyjenk3]

Thanks Paul. I used Messenger to cancel. Hope it worked🙂

Andy

[Andyjenk3]

Am unable to send a message to cancel engineer's visit as no mobile reception near my house. Can someone advise alternative or cancel for me please?

[Paul_DN]

Hi Andy,

UI will be more than happy to cancel or reschedule for you, I will send you a invite into a private chat, please click on the purple envelope to accept, 

Regards

Paul.