19-07-2021 16:11 - edited 19-07-2021 16:13
We have had 3 calls in 3 days from people who say they missed a call from our number. One actually read out the number he had - which was ours! We have not made any calls at all! Any suggestions?
Answered! Go to Answer
on 21-07-2021 09:22
We do not use the landline very much (mainly for incoming) and I have not noticed and my partner has not said. I will ask.
As I said, I will cancel the appointment if these calls stop.
on 21-07-2021 09:31
on 26-07-2021 14:22
We are having fewer calls of this type so hopefully it will die away. I will cancel the engineer's visit. I can always request one later if the problem persists.
on 26-07-2021 14:32
Hi Andyjenk3,
Thank you for the update, if you do wish to make another appoint later we will more than happily help you with this.
Regards
Paul.
on 26-07-2021 15:38
Thanks Paul. I used Messenger to cancel. Hope it worked🙂
Andy
on 26-07-2021 15:40
Am unable to send a message to cancel engineer's visit as no mobile reception near my house. Can someone advise alternative or cancel for me please?
on 26-07-2021 15:50
Hi Andy,
UI will be more than happy to cancel or reschedule for you, I will send you a invite into a private chat, please click on the purple envelope to accept,
Regards
Paul.