You should be able to alter this by logging into My Virgin Media then click on Update Settings > Account Details and scroll down to Telephone security details and edit the memorable word field
Dave
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The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
You should be able to alter this by logging into My Virgin Media then click on Update Settings > Account Details and scroll down to Telephone security details and edit the memorable word field
Dave
I don't work for Virgin Media. I'm a Very Insightful Person, I'm here to share knowledge. Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks The do's and don'ts. Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
@Rice645 Yes, you can do this via your My Virgin Media account via a web browser. Follow the instructions posted by newapollo in the reply before yours but note that 'Update settings' is now 'Account settings'.
You can also do this via the My VM app through the settings option. It will take you to the web page for your account.
________________________________ Graham
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
