on 29-08-2022 15:54
My partner has twice answered the phone and had someone saying they were from Virgin Media and wanted to talk to me. Both times I was out, I checked and the calls came from [REMOVED] and [REMOVED]. Are these legit numbers used by VM ?
[MOD EDIT: number edited in case it's an innocent number being spoofed]
on 30-08-2022 09:29
Hi Ncsncs,
Thanks for using the forums to get some clarification with this number that's been calling you, I am sorry if it's been causing you some confusion!
I've checked on my side and it seems it may be a scam number, you can report it to the TPS online and they will add it to their list.
Thank you for letting us know about this.
Kind regards,
Megan_L
on 30-08-2022 12:06
Hi Megan,
Thanks for investigating. Which of the two do you believe maybe scam..1st or 2nd ?.The reason I ask is if I search for the 2nd number I find references to people saying it's VM retention dept..which would make sense as my phone service is in the process of being ported away from VM
on 31-08-2022 12:10
Thanks for coming back to us @ncsncs, the numbers have now been censored. Please could you send over a private message to myself and I will confirm that for you.
Regards,
Steven_L