We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not beresponded to. Do NOT visit the link included in the mails or respond.
our Virgin Media refund is ready Virgin Media
Dear [email removed],
Our accounts administration indicates that you have paid more than you should have for your Virgin Media services from 2018-2019 and because of this reason, we have decided to refund you the difference which you have overpaid.
You're eligible to receive a over-payment refund of £**,**.
We have attempted to pay you the refund but, it appears that some of the details associated with your account has expired or missing.
To process your refund you will have to sign in and provide the correct details.
Once you have entered the correct details, your refund will be credited to your account in 1 week.