We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or respond.
We received a request to terminate your account and the process has started by Virgin Media Team,
Please give us 3 working days to close your account. To cancel the termination request
click on [LINK REMOVED]
All files on your acoount including (Inbox, Sent, Spam, Trash, Draft) will be deleted
Just another scam. I anyone contacts you for any unexpected reason by email or phone always contact the company directly from their website email address. If you are contacted by phone find the official company phone number and use that, preferably from a different phone line or mobile. If that is not possible then wait for an hour or so and call the company directly using their official phone number, never allow remote access on tour PC unless you have directly contacted your support agency ie Microsoft Support,