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AlbertEinstein
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Message 21 of 28
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Re: Junction boxes

We will wait and see but i won't hold my breath.

Do un dreckly  as they say in Cornwall. 

  • Like Mañana but withoyt the same sense of urgency. 
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AlbertEinstein
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Message 22 of 28
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Re: Junction boxes

  • And so another week passes. No change No covers Another report next wek.😡😡😡😡
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Forum Team
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Message 23 of 28
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Re: Junction boxes

Hi AlbertEinstein,

 

Thank you for coming back to us, I am sorry to hear these still haven't been repaired, I have sent this to the relevant team so they can check and make sure they are our boxes and get this resolved.

 

Regards

 

Paul.

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AlbertEinstein
On our wavelength
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Message 24 of 28
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Re: Junction boxes

They are definitely your boxes.

Otherwise why would the notices on the temporary barrier specifically mention Virgin Media? 

Also locations were verified by VM in a phone converstop  and by email to me in August 

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Forum Team
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Message 25 of 28
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Re: Junction boxes

The team have got the information so they will pick this up as soon as possible.

 

Regards

 

Paul.

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MissPasko
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Message 26 of 28
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Re: Junction boxes

Can I make a suggestion?  I walk my dogs every day and travel by bicycle around town.  If I notice a water leak, I report it.  The water company sprays some blue paint when they have investigated and put it on their repair schedule.  That way the reporting efforts aren't duplicated.

Why not get some Virgin Media Aware stickers or tape, so that at least passers-by know it is reported and VM are aware and acting on it?


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Message 27 of 28
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Re: Junction boxes

Hi MissPasko,

 

Thank you for your feedback, I totally agree as this would also make our job in social media that bit easier also, I will get this fed back. 

 

Kind regards

 

Paul.

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AlbertEinstein
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Message 28 of 28
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Re: Junction boxes

Checked again this afternoon  4pm

No change.

No doors. 

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