Menu
Reply
  • 9
  • 0
  • 0
AlbertEinstein
Tuning in
245 Views
Message 11 of 17
Flag for a moderator

Re: Junction boxes

Hi Rachael. 

Os there anywhere on line i can follow the progress of these job references?

Albert 

0 Kudos
Reply
  • 1.02K
  • 59
  • 193
Forum Team
Forum Team
229 Views
Message 12 of 17
Flag for a moderator

Re: Junction boxes

Hi Albert,

 

There won't be anywhere that you can look this up yourself, as it's an internal reference. However, if you feel that there's been further unnecessary delay, you're always welcome to post here again and one of our team can email our maintenance department to enquire further.

 

Thanks,

Rachael

0 Kudos
Reply
  • 9
  • 0
  • 0
AlbertEinstein
Tuning in
186 Views
Message 13 of 17
Flag for a moderator

Re: Junction boxes

Hi Rachel

I checked both junction boxes today.

No change.

Still just a temporary barrier fitted. 

 

0 Kudos
Reply
  • 902
  • 41
  • 94
Forum Team
Forum Team
147 Views
Message 14 of 17
Flag for a moderator

Re: Junction boxes

Sorry to hear this Albert.

I can see that Rachel has already passed on the details to the relevant teams and I'm confident the front covers on both of the junction boxes will be replaced very soon. 

 

Thank you for your understanding and patience, 


Dean C

0 Kudos
Reply
  • 9
  • 0
  • 0
AlbertEinstein
Tuning in
113 Views
Message 15 of 17
Flag for a moderator

Re: Junction boxes

Still nothing happened to either junction box.

The front covers still need replacing. 

7 Months since the first one was reported.

Do Virgin Media really care?

0 Kudos
Reply
  • 143
  • 11
  • 15
Forum Team
Forum Team
85 Views
Message 16 of 17
Flag for a moderator
Helpful Answer

Re: Junction boxes

Hi AlbertEinstein

 

I am really sorry that still remains ongoing.  I appreciate the issues this may be causing in regards to health and safety.  

 

I will certainly contact our team whom Rachael has escalated this too and will get an update on your behalf.

 

When I have further information I will get back to you.

 

Regards

 

Lee_R

0 Kudos
Reply
  • 9
  • 0
  • 0
AlbertEinstein
Tuning in
40 Views
Message 17 of 17
Flag for a moderator

Re: Junction boxes

19th November and still no change at either junction box

0 Kudos
Reply