Menu
Reply
  • 9
  • 0
  • 0
AlbertEinstein
Tuning in
598 Views
Message 1 of 17
Flag for a moderator

Junction boxes

I repoted 2 junction boxes near me without front covers.

6 months ago on Ashworth Crescent NG3 6BX 

3 months ago on Lees Road NG3 6HB 

In both cases temporary barriers were fitted the following day but so far no further action.  Still no front covers. 

WHY?

Is there a world wide shortage of them?

0 Kudos
Reply
  • 26.25K
  • 1.12K
  • 4.32K
Very Insightful Person
Very Insightful Person
594 Views
Message 2 of 17
Flag for a moderator

Re: Junction boxes

just too many a*holes in the world that like to damage everything in sight

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

Click to learn more about VIP

Use Kudos to say thanks

Mark as Helpful Answer if I've helped

  • 1.02K
  • 59
  • 193
Forum Team
Forum Team
588 Views
Message 3 of 17
Flag for a moderator
Helpful Answer

Re: Junction boxes

Hi AlbertEinstein,

 

Welcome to our forums and thank you for reaching out. It's really disappointing that these haven't yet been fully secured, I'd like to get this escalated for you.

 

So I can send sufficient details to our maintenance team, would you be able to provide a nearby building number or name for each cabinet? This will ensure we book in the right job if there are multiple cabinets on the same road. If you have any photos, that would also help speed things up but aren't vital.

 

Thanks,

Rachael

0 Kudos
Reply
  • 9
  • 0
  • 0
AlbertEinstein
Tuning in
573 Views
Message 4 of 17
Flag for a moderator

Re: Junction boxes

There are no other of your junction boxes where these are located.

1.   Almost opposite 31 Ashworth Crescent NG3 6BX 

2.   Alongside garden fence at 31 Lees Road NG3 6HB 

My images exceed the msximum size apparently so cannot attach them. 

0 Kudos
Reply
  • 9
  • 0
  • 0
AlbertEinstein
Tuning in
572 Views
Message 5 of 17
Flag for a moderator

Re: Junction boxes

There are no other of your junction boxes where these are located.

1.   Almost opposite 31 Ashworth Crescent NG3 6BX 

2.   Alongside garden fence at 31 Lees Road NG3 6HB 

My images exceed the maximum  size apparently so cannot attach them. 

0 Kudos
Reply
  • 1.02K
  • 59
  • 193
Forum Team
Forum Team
571 Views
Message 6 of 17
Flag for a moderator
Helpful Answer

Re: Junction boxes

Hi AlbertEinstein,

 

That's perfect, thank you very much. I'll escalate this to our maintenance team right away and will let you know as soon as I receive a response.

 

I'm away from the office over the weekend, so I may not be able to update you until Monday.

 

Thanks,

Rachael

  • 9
  • 0
  • 0
AlbertEinstein
Tuning in
466 Views
Message 7 of 17
Flag for a moderator

Re: Junction boxes

No action on these 2 boxes.

0 Kudos
Reply
  • 1.02K
  • 59
  • 193
Forum Team
Forum Team
420 Views
Message 8 of 17
Flag for a moderator
Helpful Answer

Re: Junction boxes

Hiya,

 

I do apologise for the delay in getting back to you, I've been completely sidetracked this week by another project!!

 

I received an email from our maintenance team on Sunday to advise that both of these jobs are already logged with our contractors to resolve. However, they have escalated this for you to see if they can expedite the repairs.

 

The first is booked under reference VM/CIP/366140

The second under VM/CIP/364557

 

Thanks,

Rachael

0 Kudos
Reply
  • 9
  • 0
  • 0
AlbertEinstein
Tuning in
415 Views
Message 9 of 17
Flag for a moderator

Re: Junction boxes

I'll check tomorrow.

Away Monday till Friday next week. 

Thanks for the update.

Keep me ipdated..

 

Albert

0 Kudos
Reply
  • 1.02K
  • 59
  • 193
Forum Team
Forum Team
387 Views
Message 10 of 17
Flag for a moderator

Re: Junction boxes

Hi Albert,

 

I'm afraid it's likely that I won't receive any further information regarding these cabinets. The team have confirmed that they're booked in and have escalated the issue with the relevant team. There would be no need for anyone to get back in touch with me.

 

However, if you do find that this still hasn't been resolved after some time, you're welcome to drop us a line to chase them up again.

 

Thanks,

Rachael