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Junction boxes

I repoted 2 junction boxes near me without front covers.

6 months ago on Ashworth Crescent NG3 6BX 

3 months ago on Lees Road NG3 6HB 

In both cases temporary barriers were fitted the following day but so far no further action.  Still no front covers. 

WHY?

Is there a world wide shortage of them?

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Re: Junction boxes

just too many a*holes in the world that like to damage everything in sight

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: Junction boxes

Hi AlbertEinstein,

 

Welcome to our forums and thank you for reaching out. It's really disappointing that these haven't yet been fully secured, I'd like to get this escalated for you.

 

So I can send sufficient details to our maintenance team, would you be able to provide a nearby building number or name for each cabinet? This will ensure we book in the right job if there are multiple cabinets on the same road. If you have any photos, that would also help speed things up but aren't vital.

 

Thanks,

Rachael

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Re: Junction boxes

There are no other of your junction boxes where these are located.

1.   Almost opposite 31 Ashworth Crescent NG3 6BX 

2.   Alongside garden fence at 31 Lees Road NG3 6HB 

My images exceed the msximum size apparently so cannot attach them. 

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Re: Junction boxes

There are no other of your junction boxes where these are located.

1.   Almost opposite 31 Ashworth Crescent NG3 6BX 

2.   Alongside garden fence at 31 Lees Road NG3 6HB 

My images exceed the maximum  size apparently so cannot attach them. 

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Re: Junction boxes

Hi AlbertEinstein,

 

That's perfect, thank you very much. I'll escalate this to our maintenance team right away and will let you know as soon as I receive a response.

 

I'm away from the office over the weekend, so I may not be able to update you until Monday.

 

Thanks,

Rachael

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Re: Junction boxes

No action on these 2 boxes.

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Re: Junction boxes

Hiya,

 

I do apologise for the delay in getting back to you, I've been completely sidetracked this week by another project!!

 

I received an email from our maintenance team on Sunday to advise that both of these jobs are already logged with our contractors to resolve. However, they have escalated this for you to see if they can expedite the repairs.

 

The first is booked under reference VM/CIP/366140

The second under VM/CIP/364557

 

Thanks,

Rachael

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Re: Junction boxes

I'll check tomorrow.

Away Monday till Friday next week. 

Thanks for the update.

Keep me ipdated..

 

Albert

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Re: Junction boxes

Hi Albert,

 

I'm afraid it's likely that I won't receive any further information regarding these cabinets. The team have confirmed that they're booked in and have escalated the issue with the relevant team. There would be no need for anyone to get back in touch with me.

 

However, if you do find that this still hasn't been resolved after some time, you're welcome to drop us a line to chase them up again.

 

Thanks,

Rachael