Hello everyone. I have been recieving text messages from a number claiming to be VM asking me to give them a date which they can use to call me back about changes made to my account. Im posting this here just to make sure that this is legitimate before I respond to it.
The message reads : "Hi, Virgin Media here! We've been trying to contact you about some changes on your account. Pls txt back the best time & date to call you! e.g. Thursday 21st morning."
The message says that VM have been trying to contact me before this text but recently I have had other emails or phone calls from VM recently. Also, for a professional company like VM the spelling of "Pls" and "txt" does not seem trustworthy. Can anyone help as to the legitimacy of this message? Thanks.
Interesting …. IF it is a genuine text message … then it depicts the 'unprofessional' attitude of the VM brand !!!
You are correct - NO company uses such abbreviated/poor spelling in communications if they are ' seriously professional!'
Rather like this forum - (apart from a few very well informed knwledgeable inputters) - it appears to be all... 'I can't deal with this- contact via phone' and 'high-fives' / 'backward baseball caps' / emojis … et al!!!