on 17-03-2021 21:41
I have received a number of e-mails from VirginMediaSurveys@maruedr.com claiming that I have cancelled some of my Virgin Media services (n.b., I have not) and asking for me to complete a survey. Googling the e-mail address seems to come up with conflicted answers as to whether it is a phishing attempt or not. I forwarded the message to phishing@virginmedia.com at the advice from one of the online advisors but I have not received a response back and at this point I am not expecting to.
I would appreciate a direct and clear answer on this as attempting to get through the Terri Triage Bot is giving me an aneurysm
Thanks in advance.
Answered! Go to Answer
on 26-11-2021 20:59
Hi NikTheGeek,
Thank you for keeping us updated on this.
Our apologies for the previous information.
We will update this accordingly.
^Martin