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Is VirginMediaSurveys@maruedr.com a legitimate e-mail address?

jacobmorris307
Joining in

I have received a number of e-mails from VirginMediaSurveys@maruedr.com claiming that I have cancelled some of my Virgin Media services (n.b., I have not) and asking for me to complete a survey. Googling the e-mail address seems to come up with conflicted answers as to whether it is a phishing attempt or not. I forwarded the message to phishing@virginmedia.com at the advice from one of the online advisors but I have not received a response back and at this point I am not expecting to.

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I would appreciate a direct and clear answer on this as attempting to get through the Terri Triage Bot is giving me an aneurysm

Thanks in advance.

20 REPLIES 20

Hi NikTheGeek,

Thank you for keeping us updated on this.

Our apologies for the previous information. 

We will update this accordingly. 

^Martin