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deans6571
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Instant Message from User - Genuine or Fake?

I just got the following IM from a user, on the V6 forum board:

VM Message.JPG

 

 

 

 

 

 

 

 

 

 

Looking at his user profile, he only has ONE post???

VM Message 2.JPG

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Is this a genuine request for information (I haven't yet responded)?!

(apologies for the unecessary spacing - its creating additional spacing when I hit the 'Post' button????)

Smiley Frustrated

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Re: Instant Message from User - Genuine or Fake?

Yes, it’s one of our colleagues working with us to collect data bout a fault you’ve experienced.

The little Virgin Media infinity logo by the username, and the Staff rank are only given out to approved members of staff.

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deans6571
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Re: Instant Message from User - Genuine or Fake?


James_W wrote:
Yes, it’s one of our colleagues working with us to collect data bout a fault you’ve experienced.

The little Virgin Media infinity logo by the username, and the Staff rank are only given out to approved members of staff.

...ok perfect - appreciate the clarity.

Smiley Happy

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