Menu
Reply
Highlighted
  • 2.13K
  • 91
  • 425
shanematthews
Problem sorter
229 Views
Message 11 of 16
Flag for a moderator

Re: ISP recorded message call

@Paul_DN

I very much doubt that a group trying to illegally scam you cares about the TPS list 😛

So yeah registering with the TPS won't stop scam calls at all

0 Kudos
Reply
  • 9
  • 0
  • 2
tony_ray
Tuning in
227 Views
Message 12 of 16
Flag for a moderator

Re: ISP recorded message call

Thank you Paul,

I am registered with the Telephone Preference Service but it doesn't make any difference.

These are not the only unwanted calls I get and the industry doesn't seem capable of sorting the problem out. I don't see why I should have to pay for call barring to help stop unwanted calls. It probably wouldn't make any difference anyway as they would just hijack some other number to use.

I repeat, with today's technology it should be possible to sort this problem out but there doesn't seem to be the will to do so!

  • 4
  • 0
  • 0
SG_Trev
Joining in
226 Views
Message 13 of 16
Flag for a moderator

Re: ISP recorded message call

So how come Tony got a reply and a "Thank you for reaching out to us" (whatevr that means!), and nobody else did? Favouritism???
0 Kudos
Reply
  • 2.51K
  • 97
  • 174
Forum Team
Forum Team
194 Views
Message 14 of 16
Flag for a moderator

Re: ISP recorded message call

Hi tony_ray,

 

Thanks for coming back to us. Whilst I fully appreciate the concern here we are limited in to what we can advise. I personally have a call guardian phone, which whilst Virgin Media do not support, it helps block these types of calls coming through, as they have to state who they are before the line is connected.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

0 Kudos
Reply
  • 4
  • 0
  • 0
SG_Trev
Joining in
189 Views
Message 15 of 16
Flag for a moderator

Re: ISP recorded message call

ANOTHER reply to Tony from the team, while everyone else gets TOTALLY IGNORED!!! Is Tony a major share-holder in Virgin, or what? There is definitely something fishy going on here! Think I'll report this favouritism to BBC Watchdog. This kind of thing can not be tolerated in this day and age.

0 Kudos
Reply
  • 2.51K
  • 97
  • 174
Forum Team
Forum Team
188 Views
Message 16 of 16
Flag for a moderator

Re: ISP recorded message call

Hi SG_Trev

 

There is certainly no favouritism or anything like that. I can see your last post was resolved by the community answer you were given, which was correct and as such we did not need to answer, as the answer had already been provided to you.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"