Hub 2 password change

[lee_miller33]

Hi there, I changed the password on my hub 2 router and i have not been able to log back onto it with my devices. I did a factory reset (60 seconds with the pin button) and the original password isn’t being recognised now. 

any suggestions on how to fix this?

[Andrew-G]

You are using the settings password, not the wifi password?  That's a mistake I and a good few others have managed.

[lee_miller33]

Hi,

thanks for your response. For some reason the reset didn’t work and the password I had used and saved did not work on my devices. I have since changed the password again which has resolved the issue. 

[Alex_RM]

Glad to hear you've been able to resolve it lee_miller33

Thanks for letting us know 🙂

Alex_Rm