email@example.com doesn't exist. There should be an easy way to forward phishing emails to Virgin. The one I just uncovered appeared to come from Virgin, yet there isn't an easy way to tell them that their customers are being targeted !
I wonder if because when you forwarded it to us it was already identified as spam and so we bounced it, we can be quite proactive with these things. It is always possible to sent it to us via the online form https://netreport.virginmedia.com/netreport/ to be certain though.
Ok so let me get this right..... VM CAN filter out these phishing emails their end as i've just tried to forward one (highly professional looking) to firstname.lastname@example.org as suggested... (i have also reported this by phone and have a recording of the call) yet they still get through to customers.... WHY?
If VM already have knowledge of these addresses, as the case seems to be when on tries to forward to said email address, why are they not rolled out to a 'universal spam list'? Many other companies seem to be able to manage this and not just dump the responsibility on their paying customers!!
This has been an ongoing issue since the switch over from Gmail and seems not to have been abated... i've changed my password several times, in fact it's been changed so many times now that i have to read through nearly half a dozen just to get to talk to someone, on my previous call it was supposed to have been changed to a new one but on the call i've just made it STILL hasn't been changed at your end!!!!!