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How Secure are these boards?

h0peful
Tuning in

on ‎30-08-2021 11:18

I joined the "ask the community" section last night. This morning I had a welcome message, within minutes I`ve also had a private message from Honey97 asking about sex partners in the area.  How can Virgin allow these sort of messages with links on their help boards? Strange thing is, we were getting these messages on mobile too (now changed to Smarty and messages have stopped. Is this something to do with Virgin Media internally?virgin messup again.jpg

 

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3 REPLIES 3

japitts
Very Insightful Person
Very Insightful Person

on ‎30-08-2021 13:24

Have you used the "report as inapproriate" option in that PM, to report it to the forum moderators?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Gareth_L
Forum Team
Forum Team

‎30-08-2021 13:30 - edited ‎30-08-2021 13:36

Hello h0peful

Sorry you have had this unfortunate experience 

I will flag this to our moderators now for you, if you haven't done so as well 

If you get anymore spam mails though, can you flag them to our Moderators again please 

Gareth_L

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Dean_C
Moderator
Moderator

on ‎30-08-2021 13:40

Hi @h0peful,

Thanks for bringing this to our attention.

I can confirm that this spam account has now been removed from our community. 

Regards,

Dean_C
Community Moderator 

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