Virgin Media Community

[Two_Flix]

I have a F-Secure subscription which I am now being told needs renewing, but I upgraded my VM account to include Home Works in March and was told that F-Secure was included. I have spoken with both VM and F-Secure helpdesks and neither have been able to resolve the problem.

Can someone please advise me how to get this sorted as I only have a couple of days remaining on my current F-Secure subscription.

[Two_Flix]

I'm happy to say that this has been resolved by the F-Secure helpdesk.

[Natalie_L]

Hi Two_Flix

Welcome to the Community and thank you for posting. 

We apologise for the delay in response but are happy to hear the issue has now been resolved. 

If you do require any assistance with this in the future, more information can be found here or do please get back in touch and we will do all we can to help. 

Thanks