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Green box outside property

DF13
Joining in

I would like to report a green virgin media box directly outside my property it is unsecured with doors and lock not operating correctly and there are lots of cables that are preventing the doors from closing.

this has been like this for several months and nothing has been done to repair this even though we have seen several Virgin Media engineers attend site for other purposes they have just used electrical tape to hold doors shut which has failed as soon as it has rained.

the location is in What3words /// sleepy.means.flank

thank you

2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

Report street cabinet problems 0330 333 0444 have the details to hand as this is an automated number


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Ilyas_Y
Forum Team
Forum Team

Hey @DF13, thanks for the post and welcome to the Virgin Media forums!

I'm sorry to hear about the cabinet causing issues on public grounds, definitely not what we wish to hear!
Are you able to provide a street address and a postal code so that I can get this reported?

Thank you and kind regards.

Ilyas_Y
Forum Team

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