on 17-03-2022 15:12
Hello I was wondering whether you manage the green box outside my property
[REMOVED]
the box is damaged with gravity on it and it looks awful outside my property.
GGD4330 it says on the box
plesse could you advise if this is your responsibility?
many thanks
[MOD EDIT: Personal and private information has been removed from this post.]
Answered! Go to Answer
on 17-03-2022 16:37
Hi @Tracywenvoe59, thanks for your post although I'm very sorry to hear of your concerns.
As @Graham_A has mentioned, you can report it on the link provided but I'm more than happy to get this sorted for you personally.
I'm going to pass this onto our Network Maintenance Team, but in the meantime kindly remove your full address from your original post just for your security.
Can you please provide a photo of the damaged cabinet just so I can pass this on too?
Many thanks
on 17-03-2022 16:12
The correct place to report this is here: How to report damage to street equipment - Virgin Media Community - 4151601
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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on 17-03-2022 16:37
Hi @Tracywenvoe59, thanks for your post although I'm very sorry to hear of your concerns.
As @Graham_A has mentioned, you can report it on the link provided but I'm more than happy to get this sorted for you personally.
I'm going to pass this onto our Network Maintenance Team, but in the meantime kindly remove your full address from your original post just for your security.
Can you please provide a photo of the damaged cabinet just so I can pass this on too?
Many thanks