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Tracywenvoe59 · ‎17-03-2022

Hello I was wondering whether you manage the green box outside my property

[REMOVED]

the box is damaged with gravity on it and it looks awful outside my property.

GGD4330 it says on the box

plesse could you advise if this is your responsibility?
many thanks

[MOD EDIT: Personal and private information has been removed from this post.]

Tom_W1 · ‎17-03-2022

Hi @Tracywenvoe59, thanks for your post although I'm very sorry to hear of your concerns.

As @Graham_A has mentioned, you can report it on the link provided but I'm more than happy to get this sorted for you personally.

I'm going to pass this onto our Network Maintenance Team, but in the meantime kindly remove your full address from your original post just for your security.

Can you please provide a photo of the damaged cabinet just so I can pass this on too?

Many thanks

Tom_W

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Graham_A · ‎17-03-2022

The correct place to report this is here: How to report damage to street equipment - Virgin Media Community - 4151601

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Graham

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Tom_W1 · ‎17-03-2022

Hi @Tracywenvoe59, thanks for your post although I'm very sorry to hear of your concerns.

As @Graham_A has mentioned, you can report it on the link provided but I'm more than happy to get this sorted for you personally.

I'm going to pass this onto our Network Maintenance Team, but in the meantime kindly remove your full address from your original post just for your security.

Can you please provide a photo of the damaged cabinet just so I can pass this on too?

Many thanks

Tom_W

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Green box outside property