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Genuine or scam ?

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Meldrew
On our wavelength

on ‎29-08-2022 21:09

I've received an email which purports to come from Virgin Media asking me to update my Quick Pay online.

It appears genuine but I am reluctant to act on it without making sure that it's not a phishing email. Has anyone else received one like thgis ?

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Graham_A
Very Insightful Person
Very Insightful Person

on ‎29-08-2022 21:43

@Meldrew 100% scam.  It doesn't sound like the sort of thing that VM would send out, but a classic scammer tactic.

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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Graham_A
Very Insightful Person
Very Insightful Person

on ‎29-08-2022 21:43

@Meldrew 100% scam.  It doesn't sound like the sort of thing that VM would send out, but a classic scammer tactic.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

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Ilyas_Y
Forum Team
Forum Team

on ‎31-08-2022 08:20

Hey @Meldrew thanks for reaching out to us.

I'm sorry to hear you received this scam email.
As @Graham_A has mentioned, this is a scam 100% no doubt.
May I ask if you have the email address? I can get this reported.
Let us know.

Kind regards.

Ilyas_Y
Forum Team

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Meldrew
On our wavelength
In response to Ilyas_Y

on ‎31-08-2022 10:12

I'm sorry but when I found it was a scam I deleted it right away.:-(
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Akua_A
Forum Team
Forum Team
In response to Meldrew

on ‎01-09-2022 10:30

Thank you for letting us know @Meldrew.

Please continue to monitor your mailbox and let us know if these emails persist. We will do our best to assist from here.

Thanks,

Akua_A
Forum Team

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