Fraudsters using team viewer and anyway desk - to verify bank details
On Wednesday of this week, 15- 12, received a number of calls from claiming ot be from VM onm 01925 868799, 0208 656 6589 amd 01389 938 6621
Answered one of the them, indian lady waiting to check speed on router , got me to run a config file and appeared a messae I was due a refund £404 . Next step , downloaded teamviwer and anydesk. Then asked to log into internet banking to process refund.
I was able to cut them off when I realised , teamviwer was them accessing my detauls.
Scanned , and removed downloads for the day. But unable to get into my router to reset sadmin passwords and Virgin are impossible to get through
If you were previously using the hub defaults (and not your own passwords) are you entering the 'Settings password:', not the wi-fi password from the sticker or card on the hub? Default instructions are below.