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XZ4
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Forgotten password to speak to 'customer Services' How do I reset?

I have forgotten the password required when I have contacted Customer Services. How do I reset this? Whenever I have rung the wait to be connected is usually very long and connection is complicated through a maze of choice menus, not always terminating in a human contact. When contact is achieved a password is required.

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Superuser
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Re: Forgotten password to speak to 'customer Services' How do I reset?

Call Virgin Media and go through their alternative process to validate yourself as the account holder after which they can reset the password.

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