I have used it before but not through virgin media. I have only just got virgin media two weeks ago. I have looked for the key but have been unable to find it.
This new information is useful, Shaun99.
Noting that you are a new customer this will need a careful read on your package and account.
If you wish to find the key for your F-Secure, we can do this via online chat.
Admin have contacted me and the problem has been solved. Good job !
Glad all have turned out alright, Shaun99.
We're happy this has been resolved for you. Should you have other queries for us in the future, feel free to drop us a line.
We'd love to have you back with us on the Forum, and it will be a pleasure to assist.
2 weeks ago
I am having the same problem. I have been with virgin for years but only just joined f secure. I have 12 days left of the 30 day trial & have still not been given a key. I have never used them before.
@stormsm0m wrote:I am having the same problem. I have been with virgin for years but only just joined f secure. I have 12 days left of the 30 day trial & have still not been given a key. I have never used them before.
How did you register for F-Secure? The 12 month offer only works with the right link from Virgin Media that will tell F-Secure's sign up system that you qualify.
I was logged in.
I clicked on f secure on my apps then get f secure safe & f secure key button.
Select Get F-Secure SAFE and F-Secure KEY and then Register for F-Secure.
As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.
Click to learn more about VIP
Use Kudos to say thanks
Mark as Helpful Answer if I've helped