Data Breach Query

[Magnesium2024]

Hi,

I don't have access to the email account I had back in 2020 so I'm unsure if I received the email confirming if I was affected by the data breach.

Can someone on here advise as customer service largely don't know what I'm talking about.

Thanks.

[goslow]

Contact the DPO (bottom of this link)

https://www.virginmedia.com/legal/privacy-policy

[Ashleigh_C]

Hi there @Magnesium2024 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry to hear that you have faced this issue regarding the old email, I would be happy to take a closer look and see if we can check the former account for you via a private message. 

I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.