Is there any actual consequences around the email that are being sent out. Everywhere I have read everyone seems to be unclear. I then phoned vm and they stated that I will lose my broadband connection. Isn't that against the contract I signed. Also if the can and will disconnect me doesn't that mean they are losing customers as I will go to a better isp. Seriously confused over the whole situation.
Virgin Media, along with other internet service providers, is supporting the Get It Right from a Genuine Site campaign – a government-backed initiative that helps people access the content they want from legitimate sources.
The Get It Right from a Genuine Site campaign has contacted us on behalf of owners of copyrighted material, who believe their content may have been shared using your internet account without their permission. The content could be anything that is copyrighted, such as films, TV shows, sports events or music.
This is the second time a notification has been sent to you. You'll probably have questions about why you are being contacted again and what it means, which this email will help to answer. It will also help you find genuine content and prevent the sharing of copyrighted material on your account in the future.
A summary of the information that the Get It Right from a Genuine Site campaign has provided to Virgin Media:
Copyright Infringement Report ID (CIR-ID): 11242569 Title of content shared: UNDERWORLD: BLOOD WARS (2017) Time file was shared: 12:30 * Date content was shared: 17/10/2017 ________________
View the Get It Right Information Portal for further details.**
Why am I being emailed? We are sending you this educational email because you are the main account holder. The sharing of copyrighted material may not be something you did personally, but it was carried out using your broadband connection.
How is the information collected? Representatives of content owners such as artists, moviemakers, record labels, authors, games publishers and broadcasters routinely monitor file-sharing networks to see if their copyright protected content is being made available and shared without their permission. If they notice an Internet Protocol (IP) address sharing their content (e.g. music, movies, books, games, sports broadcasts and other TV shows) without their permission, they let us know and we contact the broadband account holder associated with that IP address.
Has Virgin Media shared my account information? We do not share any information that identifies who you are with the Get It Right from a Genuine Site campaign or any of the content owners. We do, however, provide anonymous reports to the Get It Right from a Genuine Site campaign to show the effectiveness of this awareness campaign. We have included your account information in this email to help you confirm that it is a genuine message from Virgin Media, but it has not been passed on.
What should I do now? Please take steps, if required, to secure your wireless network and make sure no-one who is authorised to use your broadband connection is infringing copyright. This could include using file-sharing networks (often called peer-to-peer networks) to download and/or share copyrighted content without permission.
You can get more information about finding genuine content from Get It Right from a Genuine Site.
For more information about the Get It Right from a Genuine Site campaign and online security, please view our Help & Support page.
The Virgin Media team
*All timestamps are provided in UTC (Coordinated Universal Time), daylight savings do not apply to UTC. BST (British Summer Time) is one hour in advance of UTC.
**If you're using Outlook 2010 or earlier, you may find that this link won't work. Please try opening this email with a more up to date email client, or using webmail (through your internet browser). You can read more about this issue on our Help & Support page.
I don't get why though. Fair I am doing illegal stuff. I am also pretty sure it wasn't apart of my contract when I signed 5 years ago. If it is new isn't that something they have to give you notice about. Also again that hurts them. Isn't pretty much anything you do online classed as illegal. Even reading someone else's writing and not stating who wrote it is illegal
Candybars1991 wrote: Lol. Again still though does anyone actually know what the consequences is. I have received a couple of these emails and nothing has happened
afaik at this point there are no consequences that follow the email, however, this could change without notice, http://www.virginmedia.com/shop/the-legal-stuff/terms-and-conditions-for-fibre-optic-services.html#u... ignore the TV part of the URL its badly named, you are instructed not to perform anything illegal with the services provided, this will always have been the case and is not new and this would be valid grounds for a termination of your services if VM chose to do that, that being said, the company who sends these notices only monitors the common public peer to peer networks and is unable to monitor the ever increasing number of private peer to peer trackers on the internet, otherwise i would have no doubt got a fair few of these emails myself
Virgin are the ones at fault here. What Virgin are really doing here is advertising a private company, “Find Any Film Ltd”, which is a private ‘for-profit’ company ran by Brian Robertson and by Jane Bales, both on very lucrative Director salaries. And Virgin are promoting this company through threatening their own customer base.
What you need to do if you receive one of these so called “copyright infringement notices” is to get in touch with Virgin and ask that your e-mail be removed from any future marketing e-mails because that’s exactly what it is! Once you give them notification, have it recorded, then if they fail to comply then report them to OfCom for failing to adhere to the advertising codes of practice.
There’s plenty of providers out there and Virgin have really been slipping a LOT in the past 2 years. This is a company that can’t supply a basic VAT bill via e-mail, let alone know the process for sending a hard copy one out. I had to go through FIVE people to get earlier VAT bills sent out for expenses. Then you have them exploiting cheap Indian labour for their call centres, and now the shameless company are resorting to threatning their own customers in a bid to strengthen the success of another private company, who have probably worked out a deal with Virgin for access to its customer database.