Child safe not working

[MM5891]

Hi childsafe is not working even when selected to work. Please can someone fix this.

[Ashleigh_C]

Hi there @MM5891 

Thank you so much for your post and welcome to the community forums, it's great to have you here.

I am so sorry to hear that you have faced this issue with your service and thank you again for posting. Can I ask what happens when you try to change the settings? 

I would be happy to pop you a private message across to change the setting on our side if you would like, please do let me know and I'll pop one across.

[MM5891]

When you switch childsafe on you still can access everything on the chiladsafe list that says it’s blocked when childsafe is on. It should be blocking unsafe websites.

[Ayisha_B]

I'll send you a PM 📩  now so we can take a closer look into this for you @MM5891 

Speak soon!