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Ramaratan
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Cannot disable Web Safe

Hi there,

I cannot disable Web Safe (or do anything else to it, for that matter). Visiting the page presents a yellow warning box stating:

"Sorry

We can't update your Web Safe settings at the moment. Please try again later. Your previous Web Safe settings will remain active."

This has been happening for a few days ever since I switched to Virgin Broadband. How can I resolve this?

Thanks in advance.

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newapollo
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Re: Cannot disable Web Safe

Hi Ramaratan,

Sorry you are having problems with Web Safe.

Virgin are aware of the issues with Web safe and have raised an IT ticket to rectify the problems. It may take a few days more.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


I'm just a normal customer here to share my knowledge, I don't work for Virgin Media.

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