Cancel f secure

[Dawsintron]

Hi there,I keep getting reminders about installing a FSecure account which I've not asked for as far as I remember,will I still get charged if I don't install it.

Many thanks

[newapollo]

Hi @Dawsintron 

You won't be billed unless you actually sign up for f-secure.

Info below from https://www.virginmedia.com/help/virgin-media-internet-security-faqs 

How do I renew my Virgin Media Internet Security subscription?

If you’ve installed Virgin Media Internet Security and have been notified that your subscription is due to end, you can continue to use Virgin Media Internet Security by renewing your subscription.

To renew sign into your My Virgin Media account.

[Martin_N]

Hi Dawsintron,

Thank you for your post and welcome to the community. 

As newapollo has advised you won't be billed unless you sign up for this. 

If you don't wish to do so then please do ignore the reminders. 

^Martin

[Dawsintron]

Thanks very much Martin,they keep messaging me but i do not want this service

[Hayley_S]

Hello @Dawnsintron,

I am sorry about that, please do ignore these reminders if you do not wish to sign up. 

We are unable to stop these messages coming through unfortunately.

Many thanks,