Call from someone purporting to be Virgin Media

[roger121]

Received a call on my mobile yesterday from mobile number [REMOVED]. The caller said he was from Virgin Mobile and was calling to tell me that my Virgin broadband account has been accessed and is being used by several other people. He wanted to discuss this with me. I said I do not discuss such matters on the phone and to send me an email regarding this matter. He said he had my full account details and that he understood my concern regarding security and discussing this on the phone. He agreed to send an email regarding this. Nothing received to date. Presume this is a scam. Has anyone else had similar calls or from that phone number. 

[MOD EDIT: number edited in case it's an innocent number being spoofed]

[Travis_M · Accepted solution]

Hi @roger121

Thanks for posting on our community forum

Sorry to hear about this, this is indeed not one of our members of staff and thank you for remaining vigilant and not engaging with the caller.

Please do continue to be wary and I hope you have a great day

Regards