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CarrDark
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Blueyonder Hacked Account

Good morning, my sons old blueyonder account has been hacked along with his Instagram - he has received a email from the hacker demanding money and saying they have access to his passwords. I have tried to call virgin media but am getting nowhere. I was the original account holder - but am no longer a virgin media customer. Can someone give me any help of who I can call to close the account down. I cannot log into virgin media email its saying my email is not recognised.

Any help would be gratefully appreciated

Caroline Dark

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Re: Blueyonder Hacked Account

Hi CarrDark,

 

I am really sorry to hear this, I am going to send you a private message so I can look into this in more depth.

 

Thanks Joe_F

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