Am i being scammed?

[willowman15]

Ive had a private message from a Moderator about a problem im having. First asked if i was the account holder and Name and account number, which i sent, then asked for bank sort details. Why?

I asked why they need bank details and its gone quiet.

Is this normal?

[Anonymous]

I understand that it is 

[Natalie_L]

HI willowman15, 

Thanks for getting back in touch. 

I have checked from our side and can see that you are in a private message with my colleague Travis. I can confirm that the messages are from us and this is the correct process in order to access your account.

You can click or our teams profile to confirm their role on the Forums. 

Please let us know if we can assist further. 

Thank you,