on 03-02-2023 19:50
Hi All,
I too have had this email today, which it seems loads and loads of people are getting.
My question is if I change my virgin media sign in password, will this resolve the issue?
Im not I.T. savvy so any advice would me most welcome
Answered! Go to Answer
03-02-2023 20:10 - edited 03-02-2023 20:11
If the password quoted by the miscreant:
FYI: Virgin Media's password policy has changed allowing for complex longer passwords. If appropriate, do consider taking advantage of this change.
--
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanks
03-02-2023 20:10 - edited 03-02-2023 20:11
If the password quoted by the miscreant:
FYI: Virgin Media's password policy has changed allowing for complex longer passwords. If appropriate, do consider taking advantage of this change.
--
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanks
on 03-02-2023 20:47
Thank you for the information on the above subject, ive have changed my password etc
on 05-02-2023 09:16
Hi @vinny33 thanks for your post here although we're sorry to hear of the concerns you've raised.
As @用心棒 has mentioned, the best thing to do is reset your password to a brand new unused one and this should resolved these issues as outlined here.
If you do need any further help, please don't hesitate to let us know!
Many thanks