on 06-07-2022 18:34
It appears my neighbors have Virgin but the web site says its coming , any help in this please there is even a virgin access box outside my door and the virgin cabinet not more that 100 yards..
on 07-07-2022 08:12
Hey @stuartii9, thanks for the post and welcome to the Virgin Media forums.
I'm sorry to hear about the lack of communication you've received.
I can definitely look in to this for you by getting out specialist team to check for you.
I will send you a private message - watch out for the purple envelope 🙂
Kind regards.