unwanted cables

[Omanpat]

I do not have a Virgin account but I do have Virgin media cables trailing across my front garden/path. I did not ask for the cables to be installed nor was my permission requested.

They are a significant falls risk and I want them removed. I have tried several times to get this arranged but nothing has happened. I am getting very angry with this lack of respect for my property.

If there is an accident I will hold Virgin responsible.

Please arrange to have the removed asap.

[Omanpat]

 

 two double VM cables enter the box from below. Other wires are from BT leaving the box. 

[Zach_R]

Hi @Omanpat,

Thank you for your posts and welcome to our community forums. We're here to help.

I'm very sorry to hear you're having a bit of trouble with some cables on the property. From the photos you've provided, I can't quite tell if these look like one of our Omni boxes and cabling.

Would it be possible to provide one more photo for us so we can take a closer look, this time displaying the box that the cables in question are connected to in full?

Thanks,