on 23-08-2021 12:30
I do not have a Virgin account but I do have Virgin media cables trailing across my front garden/path. I did not ask for the cables to be installed nor was my permission requested.
They are a significant falls risk and I want them removed. I have tried several times to get this arranged but nothing has happened. I am getting very angry with this lack of respect for my property.
If there is an accident I will hold Virgin responsible.
Please arrange to have the removed asap.
Answered! Go to Answer
on 23-08-2021 12:43
The best thing would be to take a couple of pictures of the cables and post them up here - that'll help the forum team to work out the best approach to this.
Have you just moved in to the property and the cables were already there, or has a neighbour just had VM installed and the cables were run across your property?
on 23-08-2021 12:43
The best thing would be to take a couple of pictures of the cables and post them up here - that'll help the forum team to work out the best approach to this.
Have you just moved in to the property and the cables were already there, or has a neighbour just had VM installed and the cables were run across your property?
on 24-08-2021 13:36
These are the unwanted and unasked for cables!!
on 24-08-2021 13:42
on 24-08-2021 13:51
on 24-08-2021 13:57
@Omanpat wrote:These are the unwanted and unasked for cables!!
You have not answered the questions posed by @jem101 nor provided too much useful information to help answer your query.
There appears to be two sets of cables in the photo. Where are they coming from and going to? If the cables do not serve your property, are they serving your neighbour(s)?
If the cables are serving another property/VM customer, taking them out may be more complicated, as might the reason they came to be there to begin with, unless you know the history yourself.
How did the cables come to be there?
The more info you can provide, the more likely it is you will get useful help on the forum.
on 24-08-2021 14:06
I have lived in my property for 20 years and have never given permission for these cables on my property. There is no shared ownership.
They were "discovered" when work was done by builders to remove a flower bed in my garden.
I have checked with my neighbours and they do not own or use them.
I had BT out to check them (as I thought they may be theirs) and they have advised me they are Virgin cables.
on 24-08-2021 14:17
on 24-08-2021 15:05
They just seem to be coming from the under the pavement and under my garden wall. Attached to the white wall box where BT have their wires.
on 24-08-2021 15:38