• 26
  • 0
  • 0
Joining in
Message 1 of 2
Flag for a moderator

slow website loading times

Slow website loading times.

Could be just the time of the day I use the internet. But I am the only one who uses it.

How do the  stats look, could they indicate a fault?


The stats are posted after hub reboot.


Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

16102500004.638256 qam32
24262500005.838256 qam9
34342500005.338256 qam10
44422500005.338256 qam11
54502500005.138256 qam12
64582500004.938256 qam13
74662500004.838256 qam14
84742500004.838256 qam15
94822500004.838256 qam16
104902500004.838256 qam17
114982500004.938256 qam18
12506250000538256 qam19
13514250000538256 qam20
14522250000538256 qam21
15530250000538256 qam22
165382500004.838256 qam23
175462500004.638256 qam24
185542500004.938256 qam25
195622500004.838256 qam26
20570250000538256 qam27
21578250000538256 qam28
225862500004.938256 qam29
235942500004.538256 qam30
246022500004.538256 qam31



Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

14620000044.8512064 qam1
22580000045.8512064 qam4
33260000045512064 qam3
43940000044.8512064 qam2
0 Kudos
  • 30.98K
  • 3.06K
  • 5.87K
Very Insightful Person
Very Insightful Person
Message 2 of 2
Flag for a moderator

Re: slow website loading times

Nothing wrong there - post the Upstream data and network logs too.

Are the issues only evident on wifi connections or do you see them at the same times on devices connected on ethernet cables? If you don't know, can you check to help diagnose whether it is just a wifi issue or it could be network connection related?


I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
0 Kudos