on 28-06-2022 20:15
Hi I’m in middle of setting up . There’s wires everywhere . And they don’t fit from tv to virgin. Box to the box in the wall where you put internet wire. What can I do ?
28-06-2022 20:41 - edited 28-06-2022 20:42
Sounds like you've gone for a QuickStart self-serve install, which means VM has previously serviced your address.
Perhaps post a photo of the connections you have, and confirm which services you've taken.. TV? Broadband? Landline?
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on 29-06-2022 08:46
It may be prudent to get a manned installation, rather than the Quickstart. If you need anything relocated, or wired moved etc. get it done now.
If you wait until later you will be charged a fee of £25 for a non fault call out.
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