rerouting cable

[watman1969]

Hi, 

We have a Cocker Spaniel, who delights in chewing things, he has already chewed through 2 hdmi cables. recently he chewed through our external cable, we logged a fault call and an engineer came out to fix, he rejoined the cable and repaired the external brown box. Looking at the cables now I think it would be best to get the cables rerouted, slightly higher up, on the outside of the house to prevent further chewing, had a look on the help section but can't really see a suitable option, could a member of VM staff advise?

Thanks in advance.

W

[nodrogd]

Simple answer is to call the faults department and tell them what you want done.

Bear in mind that as this time the callout is not actually fault related but a request, it will come with a £25 charge.

[japitts · Accepted solution]

Non-fault engineer callouts are a flat fee of £25 and can be booked by the same "I have a fault" avenue as you've used thus far.