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postcode not showing

sbegum29
Joining in

HI i am moving into a new apartment net week and am looking to get broadband with virgin, however the postcode checker doesn't seem to find my apartment however it is showing my neighbouring apartments and i would just like to order a broadband deal. 

4 REPLIES 4

ModTeam
Moderator
Moderator
Hi sbegum29,

Welcome to the community and thanks for your post. We'd really like to look into this for you, so a member of the team will send you a private message shortly to help further.

Thanks
Modteam

thank you, I would like this solved as I know virgin is available in the area but its not showing any results when i put the postcode in. 

Nobody seems to be helping me with this request at all since i've posted. 

Matthew_ML
Forum Team
Forum Team

Hey sbegum29, no problem at all. 

I've had an email back to confirm to me they are looking into it, so we are working on it behind the scenes. Thanks 

Matt - Forum Team


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