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MIA3
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no wall socket

we were not told we would need a Virgin media specific wall socket. we do not have one and we live in a block of flats

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Adduxi
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Re: no wall socket


@MIA3 wrote:

we were not told we would need a Virgin media specific wall socket. we do not have one and we live in a block of flats


That's fine.  VM will send an engineer to install your kit.   A lot of flats are already cabled for various suppliers, so VM may be able to use these.

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Zak_M
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Re: no wall socket

Good morning MIA3, 

 

Welcome to the forums and thank you for taking the time to post. 

 

I am sorry to hear that you have had some issues with your install. 

 

I can see that you have spoken with our care team & there is someone coming out to you. 

 

If we are able to assist you further then please do let us know. 

 

Kind regards,

Zak_M

 

 

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