On 25/03 I placed the broadband order whose delivery was supposed to happen today (30/03).
After the first "Your order summary" email, I have never receveided any further email confirming that the "Provisional installation" shipment was on its way and as, a matter of course, on 30/03 no one came .
Being a new customer, I do not have any account number and password set up to pass the security check witht the customer service team. I can provide just the order reference number. As I am stuck in this kind of loop, does anyone know how to sort this out please?
Many thanks and thank you in advance for your help.Please help!
