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new connection new customer

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naked_dog
Joining in

on ‎09-08-2022 11:58

If I activate my connection today , will it remain live without the box/router connected.?

 

I am moving into a new property on the 29th but Virgin have activated my quick start today, I want to go ahead but not leave a useable connection at the property until I am in it.

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nodrogd
Very Insightful Person
Very Insightful Person

‎09-08-2022 12:06 - edited ‎09-08-2022 12:09

The connection will remain live. Even with the connection useable, it will still require Hubs & TV boxes with a live subscription on them at that address to use it.

You pay for the boxes using the connection, not the connection itself.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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nodrogd
Very Insightful Person
Very Insightful Person

‎09-08-2022 12:06 - edited ‎09-08-2022 12:09

The connection will remain live. Even with the connection useable, it will still require Hubs & TV boxes with a live subscription on them at that address to use it.

You pay for the boxes using the connection, not the connection itself.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

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